When you are not entirely happy about a received product or about one of our services, then please let our Customer Service team know by sending an e-mail to info@mrsbee.nl.
Please send us a detailed and clear description, stating:
- Your order number
- Customer number
- Date of purchase
- A photo (if possible)
You'll receive response about the handling of your complaint within a few working days (with a maximum of 14 days).
Are you not satisfied with the handling of your complaint? Then you can submit it to the Thuiswinkel Disputes Committee, Postbus 90600, 2509 LP in The Hague (www.sgc.nl). You can also submit your complaint to the Dispute Commission via the European ODR Platform. (https://ec.europa.eu/consumers/odr/).
Buenos días and welcome to my happy place of fine 18 carat gold jewellery with gemstones of the absolute best quality, clean designs but special enough for a stylish beachy summer bohemian look. We can celebrate summer all year … are you with me?
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If you have questions, suggestions or comments, please do not hesitate to contact us. We are always happy to help you via email and by phone, five days a week.
Monday - Friday from 10am till 4pm.
Telefoon: +31 (0)6 27 21 69 41
E-mail: info@mrsbee.nl
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